1. Who we are
Travel Agent Day Australia, also known as TADA, is operated by Hapori Marketing Limited, ABN 47 957 138 103. This policy applies when you visit this website, register for TADA26, submit an exhibitor enquiry or communicate with us.
2. Information we collect
We may collect your name, job title, company, email address, phone number, location, dietary or accessibility requirements, event interests, exhibitor enquiry details and any information you choose to provide. We may also receive basic technical information such as your browser, device, IP address and how you use the website.
3. How we use your information
We use personal information to manage registrations and enquiries, deliver the event, provide event updates, introduce relevant event opportunities, improve our website and programme, meet legal obligations and keep our services secure. Where required, we will ask for your consent before sending marketing communications.
4. Event registration and exhibitors
Registration and exhibitor information may be shared with service providers that help us operate TADA26, including registration, event technology, venue and communication partners. We only share information that is reasonably needed for them to provide those services. Your attendee profile or contact details will not be shared with exhibitors for marketing unless you choose to share them, give consent or interact through an event networking or lead capture feature.
5. Service providers and overseas processing
We use trusted providers for website hosting, forms, email, registration, analytics and event delivery. Some providers may store or process information outside Australia or New Zealand. We take reasonable steps to work with providers that protect personal information appropriately.
6. Cookies and website analytics
This website and its service providers may use cookies or similar technologies to make the site work, understand website traffic and improve your experience. You can manage cookies through your browser settings, although disabling some cookies may affect how the site functions.
7. Storage and security
We take reasonable administrative and technical steps to protect personal information from loss, misuse, unauthorised access or disclosure. We retain information only for as long as it is needed for the purpose collected, our business records or legal requirements.
8. Access, correction and deletion
You may ask to access or correct personal information we hold about you, request deletion where appropriate, or unsubscribe from marketing at any time. Email hello@hapori.co. We may need to verify your identity before completing a request.
9. Complaints and changes
If you have a privacy concern, contact us first at hello@hapori.co so we can investigate and respond. We may update this policy when our services or legal obligations change. The latest version will always appear on this page with its effective date.